EXPLORE


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$5 USD / Hour
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Philippines (1:13 PM)
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Joined on June 13, 2012
$5 USD / Hour
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I always believe that a journey to a thousand miles, starts with a single step. Apart from being flexible and a fast learner, I am also a good analyst and a fast thinker. I have experienced taking voice calls and chats as a customer service representative. I am also a highly experienced Data Entry Specialist, Researcher, Virtual/Personal Assistant and Audio/Video Transcriptionist. I have honed my skills in this department and keeps honing it by learning more about the said industry and what it required. I seek a position that can drive me to learn and develop in the field of my expertise and able to impart my skills and knowledge to become a part of the company's growth and development.
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Experience
Customer Service / Technical Support
Sep, 2011 - Jun, 2012
•
9 months
Convergys Philippines Inc.
Sep, 2011 - Jun, 2012
•
9 months
Account: Amazon Level II Customer Service Associate - Answer incoming calls - Assist customers with Amazon.com web site and all details of shopping, shipment and receiving of goods. Kindle Technical Representative - Answer incoming calls - Assist in Kindle registration, setting-up payment method to buy Kindle books, troubleshoot issues Trained Chat Support
Sep, 2011 - Jun, 2012
•
9 months
Customer Services Representative
Aug, 2010 - Aug, 2011
•
1 year
Stream Global Services
Aug, 2010 - Aug, 2011
•
1 year
Account: Sirius XM - answers incoming calls - assist in registration and activation - troubleshoot internet radio - billing and payments - upselling
Aug, 2010 - Aug, 2011
•
1 year
Education
University of Southern Philippines
2006 - 2010
•
4 years
Bachelor of Science in Nursing

Philippines
2006 - 2010
•
4 years
Verifications