Experience 7/2007 to Present Consulting Dallas, TX
Consulting
§ Currently leading multiple overseas developers in building a security notification system targeted towards HOA’s, Property Managers and large organizations. Responsible for all aspects of this project including but not limited to working with clients, gathering requirements, testing application as well as creating all technical documentation.
§ Responsible for multiple clients in the Food and Real Estate industries. Optimizing client websites for Search Engines as well as Search Engine Marketing; searching, submitting and positioning Web sites within multiple search engines to achieve maximum exposure of web site, using Google Analytics and other tools.
3/2005 to 7/2007 Invent Data Solutions Dallas, TX
Business Analyst / Sr. Project Manager
§ Responsible for the management of individual client relationships from inception and working with those clients through the project life cycle. This includes project management and customer support for clients on current and future products. Responsible for gathering and distributing requirements to the technology teams for design, development and implementation, in turn creating excellent, reliable products that continue to increase profitability as well as produce new sources of revenue.
§ Gathered all technical requirements, as well as writing technical documentation including Visio mock-ups.
§ Writing SQL queries and reviewing database designs during development process.
§ Managed and oversaw the complete re-design of main software application, taking the application from Cold Fusion to .Net. This application is the main revenue stream within the company and brought in over 16 million in 2005 and 20 million in 2006. The system is a complete and robust CRM system, including but not limited to Rich Media Training modules, Resources, Lead Generation, Lead Acquisition and Validation, Prospect/Customer Management, Auto Responders, Product Fulfillment, and Financial Reporting surrounding each module.
§ Directly responsible for all project managers, helpdesk, QA and developers in implementing client needs into applications designed around their individual business needs.
9/1996 to 9/2002 Yahoo! Inc. / [login to view URL] / AudioNet Dallas, TX
System Business Analyst / Sr. Project Manager
§ Proposed an Internal Enterprise Portal as well as designed, managed, QA and implemented using the full development life cycle. This system was a complete solution that included 7 modules from Lead Generation, CRM, and Order Fulfillment as well Contract and Financial Management. These modules included reporting on all levels. .
§ Analyzed and managed development of new internal and external applications using ASP and .Net technologies.
§ Trained users and wrote training manuals on all new and re-designed applications.
§ Responsible for gathering all necessary requirements from multiple teams, including sales and client services and determining the best process for implementation.
§ Writing technical documentation and developing workflows for multiple departments.