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EXPLORE
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$10 USD / Hour
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Kenya (8:30 AM)
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Joined on March 5, 2009
$10 USD / Hour
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I am a highly motivated and skilled professional with an array of skills. I am graduate with Masters of Information systems, with over 10 years in the IT industry. I also have excellent communications skills and are able to meet stringent requirements and deadlines. You can be rest assured that your work is in safe hands and great results are guaranteed.
Verifications
Online shopping and its effects
Online shopping and its effects
No reviews to see here!
Experience
Senior IT Analyst
May, 2006 - Oct, 2012
•
6 years, 5 months
Pacific Gas & Electric
May, 2006 - Oct, 2012
•
6 years, 5 months
• Troubleshooting desktop and mobile computing devices, network and peripheral issues. • Completing documentation of service requests within established time frames. • Ownership and documentation as an Information Manager in assigned areas. Accountable for sharing and publishing of information according to ISTS practices • Mainframe authorizations and password reset Performed Remote support to resolve PC issues Installations and support of different in house applications • Client desktop support,
May, 2006 - Oct, 2012
•
6 years, 5 months
Education
University of Phoenix
2010 - 2012
•
2 years
Masters of Information Systems
United States
2010 - 2012
•
2 years
Edith Cowan University
2003 - 2005
•
2 years
Bachelor of Science in Communication and Information Technology
Australia
2003 - 2005
•
2 years
Qualifications
ITIL Basics
2011
ITIL
consistent and comprehensive documentation of best practice for IT Service Management.
2011
Certifications
US English
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