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EXPLORE
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$15 USD / Hour
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United States (12:07 AM)
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Joined on May 30, 2012
$15 USD / Hour
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I am a well rounded individual with many talents. I have worked in hospitality (hotels) for 13 years and loved every minute of it. I have dealt with data entry, typing (100wpm minimum error), customer service, call center, secretarial, and phone etiquette jobs during those 13 years of my working and hospitality life. I am easy to teach and learn quick. I work hard on everything I do and get things done quickly and efficiently. I am not afraid to ask questions when the answer is needed. People person which makes me easy to get along with!
No reviews to see here!
Experience
Field Service Coordinator
Jun, 2011 - Present
•
15 years, 1 month
Bridgestreet
Jun, 2011 - Present
•
15 years, 1 month
When a reservation comes in for a serviced apartment, I make sure the furniture and house-ware is in their proper place for the next guest. Clean apartments when necessary, deliver warehouse goods to guest when needed, and fix any tech or non tech issue in the apartment for the guest. Check keys, guests, and guests complaints in CRM. Run tasks within OSCAR. Maintain company van and company warehouse.
Jun, 2011 - Present
•
15 years, 1 month
Front Office Manager
Oct, 2010 - Jun, 2011
•
8 months
Hawthorne Suites
Oct, 2010 - Jun, 2011
•
8 months
Checking guests in and out of the hotel. Answer phones, make reservations and set up group reservations. Pay invoices. Ordering supplies for the hotel as far as breakfast, guest supplies, and social hour. Balancing the front desk drawer. Scheduling for the front desk and housemen. Drive shuttle bus on a need to basis. Process reimbursements for travel agents. Balancing city and guest ledgers. Study STAR report.
Oct, 2010 - Jun, 2011
•
8 months
Front Office Manager
Jul, 2010 - Oct, 2010
•
3 months
Musselman Hotels/Fairfield Inn
Jul, 2010 - Oct, 2010
•
3 months
Since working the desk by myself mostly, checking guests in and out of the hotel. Answer phones and make reservations for future guests. Take care of guest issues and complaints. Light maintenance around the inside and outside of the hotel. Holding monthly front desk meetings/trainings on proper procedures. Balancing city ledgers and guest ledgers. Balancing the front desk drawer. Studying the STAR report to get an idea on competition and how to beat out the competition. Yield Management - loading r
Jul, 2010 - Oct, 2010
•
3 months
Education
DeVry University Phoenix
2008 - 2009
•
1 year
None
United States
2008 - 2009
•
1 year
Jefferson Community College
2004 - 2006
•
2 years
None
United States
2004 - 2006
•
2 years
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