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Krishna Prabhu P.

@krishnakeane

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Technical Specialist/ Sr Operations Engineer/ Sr Support Engineer - IT

$10 USD / Saat

    bayrağı

India (9:02 ÖS)

Mayıs 30, 2006 tarihinde katıldı

$10 USD / Saat

Dedicated & resourceful professional with 7+ years of extensive work experience in Business Application Support & Service Operations, exploring challenging opportunities with reputed companies in the function

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Tecrübe

Technical Specialist

Kas, 2013 - Şu an

12 yıl, 3 ay

HCL Technologies

Kas, 2013 - Şu an

12 yıl, 3 ay

Working in cisco client. Providing Level 3 Business support for Cisco Business Services.

Kas, 2013 - Şu an

12 yıl, 3 ay

Engineer- Cluster Biusiness Operations

Ara, 2008 - Kas, 2013

4 yıl, 11 ay

NOKIA INDIA PVT LTD, Bangalore

Ara, 2008 - Kas, 2013

4 yıl, 11 ay

Involved in incident management & resolution of critical service outages in compliance to OLAs Work on technologies involving Nagios, Shell Scripting, RHEV-M, RHN, RHEL, Apache HTTP server, MySQL, Rsync, NFS, Windows, Hyper-V, Data center consolidation, mcollective, Puppet including SCM & release tools like ANT, Subversion/ TurtoiseSVN – Configuration Management Perform deployment (emergency & planned) with approval of change advisory board Focus on server authentication & authorization using Tivoli Acce

Ara, 2008 - Kas, 2013

4 yıl, 11 ay

Software Engineer

Haz, 2006 - Ara, 2008

2 yıl, 6 ay

HEWLETT-PACKARD INDIA PVT LTD, Bangalore

Haz, 2006 - Ara, 2008

2 yıl, 6 ay

Functioned as Enterprise Applications Support Specialist for HPIT Worked on technicalities related to Payment Gateway, ePrime & B2B Portal SME, Java, J2EE, Oracle, UNIX, Web logic, INTERSHOP, Enfinity Suite 6, Akamai Rendered Subject Matter Expertise for HP Business Applications, Keynote & HP SiteScope tools for monitoring Direct Services Managed critical outages of application & assisted in making outage tools Conducted knowledge sharing sessions for team members Involved in deployment, release manag

Haz, 2006 - Ara, 2008

2 yıl, 6 ay

Eğitim

Andhra University

2001 - 2004

3 yıl

Master of Computer Applications, Andhra University

    bayrağı

India

2001 - 2004

3 yıl

Andhra University

1998 - 2001

3 yıl

B Sc (Computer Sciences), Andhra University

    bayrağı

India

1998 - 2001

3 yıl

Yetkinlikler

ITIL v3

2010

Exim

The Information Technology Infrastructure Library (ITIL) is a set of practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business. ITIL underpins ISO/IEC 20000 (previously BS15000), the International Service Management Standard for IT service management, although differences between the two frameworks do exist. ITIL describes processes, procedures, tasks and checklists that are not organization-specific, used by an organization for establishing integration with the organization's strategy, delivering value and maintaining a minimum level of competency. It allows the organization to establish a baseline from which it can plan, implement and measure. It is used to demonstrate compliance and to measure improvement.

2010

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