Reduced the Training and Development team’s operational expenses while improving processes which resulted in a 53% increase in annual revenue Redesigned the company’s training-to-employment program resulting in an increased hire rate from 56% to 92% Spearheaded the rollout of three TESDA courses – Finishing Course for Call center Agents, Contact Center Services NC II, and Medical Transcription NC II Represented the company in training and job placement tie-ups with state universities

Produced quality learning materials as Study Modules Writer and Editor for Reedley International School Worked with several internationally acclaimed self-help gurus and motivational speakers as a ghostwriter and SEO article writer Delivered customized training for Cole Asia Business Center, Sabras Training, Review and Consultancy, Informatics, Berlitz Language Center and Vanguard Screening Solutions