Brian M.

Leif Brian Margallo Objective: - Currently seeking for clients that would like to outsource their telemarketing needs on a contract basis. - Offer high quality support to successful busy people anywhere, virtually. By partnering with me you'll eliminate tedious and time-consuming administrative tasks without the costs and hassles of on-site employees. I will guarantee you receive high quality, timely and confidential business support. Rest assured that no matter where you are, I will be working for you...promptly, professionally, and with discretion. Telemarketing Qualification Summary: - Over 3 years of experience working at call center and near about a year of experience with telesales from home. - Strong knowledge of processes and principles for providing personal and customer services. - Strong understanding of methods and principles for showing, selling, and promoting products and services including product demonstration, marketing strategy and tactics, sales control system, and sales techniques. We handled different campaigns in the US, Canada and in Asia. We’ve worked with different industries specifically Financial Industry (tax reduction, acctng, insurance), Merchant Services (cash advance, credit card processing), IT Products and Services, Business to Consumer and Business to Business. Currently we specialize in Commercial Cleaning, Janitorial Services and Special Services (our forte). We also did some effective call to invite campaigns suited for seminars and webinars. All of the Leads and/or Appointments that I’ll be passing on are qualified and I assure you that they meet your specifications. I cannot guarantee yet the number of success calls I can provide you since it would really depend on the specifications you’re going to give me, but based on my past experience, I can generate at least two (2) appointments in a day. I could also provide you with reports that will be sent out daily for you to examine the campaign’s progress. Reflected in the reports are the numbers contacted and the call results. Virtual Assistant Summary of Qualifications • Data Entry skills • Key Account management • Sales & Dispatch • Office management • Filing • Creating/Coding invoices. Verifying work orders and matching to invoices. • Scheduling & calendar management with online calendar • Client/Customer care • Calendar management/Appointment scheduling • Voice mail and e-mail management - screen and forward; access your email and/or voice mail several times a day, answer the less important messages, and pass on those that require your personal attention • Manage vendor relations • Postal mail management - screen and forward • Fax management - send and/or receive • Event/Meeting Planning - Send Invitations, Receive RSVP’s, Venue Reservation, Travel Arrangements/Accommodations, Thank You Letters • Concierge Services - Dinner Reservations, Reminder Service, Shop for and send cards / gifts to customers, Manage holiday/birthday card/gift lists Currently, we are using a VoIP line connected to a computer with Intel Pentium dual core processor T2330 hooked up to a DSL Internet Connection with a speed of 2Mbps. My earnest dedication to your needs will be evident from day one.