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EXPLORE
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$3 USD / Hour
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Philippines (1:12 PM)
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Joined on June 10, 2012
$3 USD / Hour
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Quality customer service and customer satisfaction has always been my goals as a customer service representative for almost 6 years in the call center industry. I am actively seeking opportunities in Administrative and Customer Service department as I build a life-long career as an online contractor and impart the skills acquired in my previous jobs. I worked as a Customer Service Representative (Voice/Email) in a BPO company for almost 6 years, which gained me adequate knowledge and technicalities in customer service and email support. I was also previously employed as a Store Accountant in one of the leading fast-food chains here, in the Philippines, which gave me relevant accounting experience.
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Experience
Executive - Operations
Jan, 2006 - Dec, 2011
•
5 years, 11 months
Aegis PeopleSupport Phils. Inc.,
Jan, 2006 - Dec, 2011
•
5 years, 11 months
Aegis PeopleSupport, Inc. is one of the leading BPO companies in the Philippines. I worked with Aegis PeopleSupport for 5 years and 11 months as a Customer Service Representative. Responsibilities include: Customer Service Representative (Voice): - Receive inbound calls from the US - Attend to customers' inquiries and educate them regarding the products/services offered - Attend to customers' issues regarding billing, login problems, site navigation and other product-related
Jan, 2006 - Dec, 2011
•
5 years, 11 months
Statistical Clerk - Contractual
Jul, 2004 - Dec, 2004
•
5 months
National Statistics Office 10
Jul, 2004 - Dec, 2004
•
5 months
National Statistics Office Region is the government's major statistical agency. Responsibilities: - Encoding of Statistical Surveys - Assists in manual/machine editing of surveys conducted by NSO
Jul, 2004 - Dec, 2004
•
5 months
Store Accountant
Feb, 2002 - May, 2004
•
2 years, 3 months
Shamus Foods Incorporated (Franchisee of Jollibee Foods Inc.)
Feb, 2002 - May, 2004
•
2 years, 3 months
Shamus Foods Inc., is a franchisee of Jollibee Foods Corporation, one of the leading fast-food chains in the Philippines. Responsibilities: - Financial Statement Preparation/Analysis - Payroll In-charge - A/P and A/R in-charge - Bookkeeping - Store Fund Audit - Inventory (month-end inventory reports) - Sales Vault Key Custodian - Permits and Licenses Processing - Withholding Tax computation and remittances - Checking of Sales Reports - Custodian of Accountable Forms - SSS /Phil health/ Pag-
Feb, 2002 - May, 2004
•
2 years, 3 months
Education
Xavier University
1997 - 2001
•
4 years
Bachelor of Science in Business Management
Philippines
1997 - 2001
•
4 years
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