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Alessa J.

@lhesa02

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A highly talented and accomplished Executive Asst

$25 USD / Hour

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Flag of

Singapore (2:23 PM)

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Joined on May 8, 2011

$25 USD / Hour

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SUMMARY OF QUALIFICATION Total 15 years working experience (Logistics, Call Centre, Hospitality, Entertainment) Skilled in secretarial duties, problem resolution and customer relations Excellent presentation and communication skills Excellent verbal and written English communication Computer literate and well versed in MS Office applications, Adobe Photoshop internet and email Knowledgeable in UBS Accounting Software

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Experience

Administrative Support Officer

Jul, 2011 - Present

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14 years, 5 months

Carlson Hotels Asia Pacific Pty Ltd

Jul, 2011 - Present

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14 years, 5 months

Position Title (Level): Administrative Support Officer Specialization: Clerical / Administrative Support Industry: Hotel / Hospitality Monthly Salary: SGD 2000 Work Description: o Provides secretarial support to the Executive Vice Presidents, Directors, Managers and other staffs o Provides office support services in order to ensure efficiency and effectiveness within the organization o Performs clerical duties in order to maintain Carlson administration o Provide administrative support t

Jul, 2011 - Present

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14 years, 5 months

PA cum Customer Officer

Mar, 2009 - Jul, 2011

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2 years, 4 months

LNS CAMION TRANSPORT PTE LTD

Mar, 2009 - Jul, 2011

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2 years, 4 months

Position Title (Level): PA cum Customer Officer Specialization: Customer Service Industry : Transportation / Logistics Monthly Salary: SGD 1800 Work Description: Job Scope o Personal Assistant to Management Representative (Director) o Maintains and grows existing sales (Customer Service) o Supplies new sales timely on demand (Client Prospecting) o Builds sub-contractor for the business (Network Building) o In-charge of Customer Operations (Booking, Process and Monitors Deliveries)

Mar, 2009 - Jul, 2011

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2 years, 4 months

Secretary cum Assistant Manager

Nov, 2007 - Mar, 2009

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1 year, 4 months

Connexion Centre Pte Ltd

Nov, 2007 - Mar, 2009

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1 year, 4 months

Position Title (Level): Secretary cum Assistant Manager Specialization: Clerical/Administrative Support Industry : Entertainment / Media Monthly Salary: SGD 1200 Work Description: o Maintains Director's calendar of appointments and mail o An entertainment and debt collection o Handling of phone enquiries o Calls clients to collect debts or arrange a meeting for payment of debts o Handles of petty cash, invoices and vouchers o Files and manages documents and records o Frontline / Recept

Nov, 2007 - Mar, 2009

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1 year, 4 months

Education

Adamson University

2001 - 2005

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4 years

BS Psychology

Flag of

Philippines

2001 - 2005

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4 years

Qualifications

CERTIFICATE IN MANAGEMENT AND LEADERSHIP ASPECT OF SECRETARIAL AND ADMINISTRATIVE PRACTICES

2010

Singapore

Certificate awarded to those who have completed the secretarial and administrative support course.

2010

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