marialinfante adlı kullanıcının profil görüntüsü
@marialinfante
Philippines bayrağı Biñan City, Philippines
17 Haziran 2019 den beri üye
0 Tavsiyeler

marialinfante

Çevrimiçi Çevrimdışı
Proofread materials for spelling, grammar, punctuation, syntax, usage, consistency, and brand voice. Review manuscripts and book proposals for publishing. Edit drafts and oversee the publication process, working closely with authors to perfect the manuscript. Edited and published six fiction novels for a contemporary independent author.
$10 USD/hr
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  • N/ATamamlanmış İşler
  • N/ABütçe Dahilinde
  • N/AZamanında
  • N/ATekrar İşe Alım Oranı

Portföy

Son Değerlendirmeler

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Tecrübe

Content Researcher and Writer

Apr 2018 - Apr 2019 (1 year)

● Keyword research for SEO topics and create article outlines that cover information and reviews ● Write detailed and structured outlines to ensure the writers can develop into a comprehensive article

Senior Customer Service Specialist

Oct 2004 - Nov 2016 (12 years)

● Respond to customer phone and email inquiries ● Provide resolution to the customer requirements; probe for understanding, use decision-support tools and resources ● Prepare complete and accurate work including appropriate documentation of accounts as required ● Facilitate activities designed to improve customer satisfaction and business performance ● Track, document and retrieve information in call tracking database

Sales Consultant

Mar 2003 - Mar 2004 (1 year)

● Market prime quality real estates and properties ● Supervise training and development for in-house sales and marketing consultants

Marketing Director (Freelance)

Feb 2002 - May 2002 (3 months)

● Supervise development and execution of marketing communication requirements ● Handle marketing program and product presentations for corporate sponsorship ● Produce official audio-visual marketing video presentations, product brochures, and posters

Customer Service Facilitator

Jan 1994 - May 2000 (6 years)

● Facilitate marketing requirements for the agency-force ● Attend to policy-related inquiries and assist in training and development for the branch office ● Marketing of life insurance for home-office direct sales activities

Technical Support Officer

Oct 1991 - Jan 1993 (1 year)

● Assist in the design and development of a monitoring and evaluation system ● Handle networking program ● Install the reporting system for relief and rehabilitation projects ● Documentation of training and development programs

Eğitim

Bachelor of Arts in Literature

1986 - 1990 (4 years)

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