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Kullanıcı Avatarı
$5 USD / hour
   NIGERIA bayrağı
warri., nigeria
$5 USD / hour
Şu anda burada saat 12:46 ÖS
Temmuz 6, 2022 tarihinde katıldı
0 Tavsiye

Ijeoma N.

@maximumdecency2

5,0 (1 değerlendirme)
0,1
0,1
100%
100%
$5 USD / hour
   NIGERIA bayrağı
warri., nigeria
$5 USD / hour
%100
Tamamlanmış İş
%100
Bütçe Dahilinde
%100
Zamanında
Mevcut değil
Tekrar İşe Alınma Oranı

Customer Service Rep. || Virtual Assistant.

✅ Your Solution for Exceptional Customer Service and Efficient Virtual Assistance! Are you seeking to elevate your organization's customer experience and streamline your administrative tasks? Look no further! As a Customer Service Representative and Virtual Assistant, I'm here to be your problem-solving partner. Customer Service Expertise: ? In the fast-paced world of business, responsive and top-notch customer service is paramount. I bring extensive experience in resolving customer inquiries, ensuring satisfaction, and turning challenges into opportunities. Your clients and customers will receive the personalized attention they deserve, fostering loyalty and trust in your brand. VIRTUAL ASSISTANT EXCELLENCE: ? Time is money, and I am here to save you both. From managing emails, scheduling appointments, and data entry, to handling research tasks, I excel in providing efficient and organized virtual assistance. By offloading these tasks to me, you can focus on your core business activities, ultimately boosting productivity and profitability. ✨ How I Solve Problems For Your Organization Or Clients: ✨ ? Enhanced Customer Satisfaction: By delivering exceptional customer service, I ensure your clients' issues are resolved promptly and professionally. This not only prevents negative reviews but also fosters positive word-of-mouth and repeat business. ?Optimized Time Management: My virtual assistance skills will help you reclaim precious hours in your day. You can dedicate more time to strategic planning, product development, or simply enjoying a healthier work-life balance. ?Cost-Efficiency: Outsourcing customer service and administrative tasks is a cost-effective solution. You won't need to hire and train additional staff, saving both time and money. ?Quality Deliverables: I'm committed to providing top-quality services with a keen eye for detail. Accuracy and precision are my hallmarks, ensuring your organization runs smoothly. Let's collaborate to drive your organization's growth and your clients' satisfaction to new heights. Contact me via the Upwork chat box to discuss how I can tailor my skills to meet your specific needs and overcome any challenges that may come your way. ? LET'S CONNECT AND GET STARTED!

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Değerlendirmeler

Değişiklikler kaydedildi
1 değerlendirme içinden 1 - 1 arasındakiler gösteriliyor
Değerlendirmeleri filtreleme kriteri:
5,0
$15,00 CAD
Great work. She was very ponctual
Data Entry
Database Administration
Kullanıcı Avatarı
    bayrağı Charles L.
@charleslabonte01
4 ay önce

Deneyim

Email Customer Support

MORI
Eki 2021 - Oca 2023 (1 yıl, 3 ay)
Working as an Email Customer Support, i was handling all returns and exchanges for the US, UK and EU Stores using Zendesk, Shopify, UPS, Google Workplace tools and other software tools. I attended to all Customers tickets effectively and in a timely manner too, ensuring maximum customer service to all our customers.

Assistant HR ( Intern)

Royal International farms and Estates Limited.
Haz 2021 - Nis 2022 (10 ay, 1 gün)
I was charged with the responsibility of the daily administrative and HR duties of the organization. I assisted with record maintenance, recruitment as well as clerical support to all employees. I also performed periodic audit of HR files and records to ensure that all required documents are collected and filed appropraitely.

Customer Support Representative

Cyprain Hotels Limited.
Oca 2012 - Ara 2015 (3 yıl, 11 ay)
As a Customer support person, i had the responsibility of resolving Customers concern, sending and receiving emails, providing product/service information and acting as a Liaison.

Eğitim

B.Sc Management.

University of Port Harcourt, Nigeria 2016 - 2019
(3 yıl)

Nitelikler

Customer Service Specialist.

LinkedIn
2020
I acquired all necessary skills required to become a customer support specialist and deliver outstanding customer service, including building rapport and communicating effectively with customers, providing the right assistance at the right time, de-escalating intense situations and creating customer value.

Jobberman Soft-skills Training.

Jobberman.
2020
Soft skills are non-technical skills that indicate my ability to work and grow within a company. Soft skills demonstrate that I understand the different characteristics that will help me succeed within an organization and any position I tend to occupy.

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