• Deliver mobile and web app solutions with CRM Integration, Cloud hosted APIs, Sitecore • Compliance to OWASP standards • Assisted the business in coming up with the digital strategy • Tested and deployed wordpress blog • End to end management of multiple web enhancements.

o Improvements to the Billing and Telecom instruction template which reduced time-cost by 50%. o Introduced training documentation, process documentation, skills matrix and Promapp processes. o Acting manager for Mobile Provisioning - resource allocation, project signoff o Updated mobile processes knowledgebase (used by Sales/Customer Service). Minimised provisioning delays by approximately 5 days. o Improvement to mobile provisioning process resulting in time cost saving of 45% o Formal and informal t