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Marife O.

@mfeolino

5.0
11

3.6

3.6

100%

Experienced Customer Service Support I Tech Savvy

$8 USD / Hour

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Philippines (1:14 PM)

Joined on June 15, 2012

$8 USD / Hour

I am a detail-oriented and versatile Virtual Assistant with a strong background in customer support. With a commitment to efficiency and excellent communication. I'm here to help streamline your tasks and provide top-notch customer assistance. Let me be the reliable support you need to enhance your business operations. HIRE ME! Below are the services I may offer: ✅ Customer Service Representative ♡ Live Chat Support ♡ Email Support ✅ Virtual Assistant ♡ E-Commerce ♡ Social Media Management ✅ Data Entry ✅ Researching ✅ Graphic Designing ♡ Canva ✅ Video Editing ♡ Canva ♡ Filmora ✅ Lead Generation Feel free to contact me for any queries. "A dream does not become reality through magic; it takes sweat, determination, and hard work." --- Collin Powell

Verifications

On time

100%

On budget

100%

Accept rate

100%

Repeat hire rate

17%

Portfolio

Portfolio

4484837
4332252
4332248
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4484837
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5.0 · 11 Reviews
11 Reviews
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Thomas U.

5.0

$24 USD

4 years ago

Search the Web for Something

She is great and extremely professional and hard working!

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Brian M.

5.0

$110.24 USD

13 years ago

data entry

She did a great job. Was a lot of work and she paid great attention to detail. Pleased with everything and looking forward to working in future.

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Matt N.

5.0

$30 USD

14 years ago

Private for mfeolino

Well Done! Task has been completed exactly as expected.

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Right E.

5.0

$50 USD

14 years ago

Download undergraduate prospectus

Job was meticulously done. Couldn't have asked for more.

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Janis D.

5.0

$50 USD

14 years ago

Collect Emails From Followers of Particular SoundCloud Users

All I can say is WOW. Loved work with her. Hard working and honest. Will hire again

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Experience

Customer Service Representative/ Social Media Management/ Order Processing

Feb, 2020 - Jul, 2021

1 year, 5 months

DollarLashClub

Feb, 2020 - Jul, 2021

1 year, 5 months

♢ Provided friendly customer support thru email and social media. ♢ Quickly assessed customer needs and proactively provided business solutions. ♢ Maintained transparent lines of communication for customers about status of orders, order errors, and post order issues. ♢ Resolving issues and troubleshooting technical problems of customer's account and system. ♢ Handling of Social Media Group for engagement and content. ♢ Assisting in checking and updating customer's subscription account.

Feb, 2020 - Jul, 2021

1 year, 5 months

Live Chat Support

Oct, 2007 - Jun, 2009

1 year, 7 months

Chat Connect

Oct, 2007 - Jun, 2009

1 year, 7 months

♢ Respond to customer queries in a timely and accurate manner via email or chat platform. ♢ Identify customer needs and assist customers in using the website. ♢ Monitor customer complaints and reach out to provide assistance. ♢ Offer customers via upselling. ♢ Assist in training junior Customer Support Representatives

Oct, 2007 - Jun, 2009

1 year, 7 months

Education

STI College

2005 - 2005

Diploma in Computer Programming in E-commerce

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Philippines

2005 - 2005

Qualifications

Top Seller Award

2009

Chat Connect

An Award given to Top Agents for meeting the monthly sales quota.

2009

Publications

Perfect Attendance Employee

Chatconnect company 2009

Awarded for the month of February to April, for consecutively performing a perfect attendance. And did not incur any late for the following months.

Certifications

US English - Level 1

US English

Freelancer Orientation

Freelancer Orientation

Registered Users

Total Jobs Posted

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