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EXPLORE
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$10 USD / Hour
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Philippines (1:22 PM)
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Joined on July 2, 2012
$10 USD / Hour
・
Over the past years, I have developed my customer service skills through the various experiences I had as a nurse as well as my work experience in a business process outsourcing company. Being a consultant, specifically a technical support representative, in a BPO company had helped improve my communication skills as well as my knowledge about fiber optic technology, and computer networking. My previous experiences had also helped improve typing skills as well as proper time management. With this, I am seeking for opportunities to further enhance my skills, and excel in innovative technology application through career enhancing jobs.
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Experience
Customer&Technical Support Consultant
Mar, 2012 - May, 2012
•
2 months
Sutherland Global Services Inc. (AT&T UVERSE)
Mar, 2012 - May, 2012
•
2 months
? Handle inbound calls with enthusiasm, a passion for customer service as well as technical support, and positive energy to answer questions about Uverse' products and services. ? Provide timely, high quality responses to external and internal customer questions and escalations, while balancing the company's and the customer's needs. ? Respond promptly and accurately regarding escalation resolution, while actively navigating internal departments and vendors to ensure seamless resolutio
Mar, 2012 - May, 2012
•
2 months
Education
San Pedro College (Bachelor of Science in Nursing)
2007 - 2011
•
4 years
Philippines
2007 - 2011
•
4 years
Qualifications
Written English Certification
2012
Brainbench
Brainbench is the world leader in online skills certifications, processing more certification tests annually than any other organization. Written English certification proves that the examinee demonstrated the ability to read, comprehend, and communicate English at an advanced level performing well in both the categories of Reading Comprehension and Grammar and Usage. This transcript can be viewed online at http://www.brainbench.com/transcript.jsp?pid=10410984
2012
Registered Nurse
2012
Philippine Regulation Commission - Board of Nursing of the Philippines
This certifies that a Nursing Licensure Examination(NLE) passer is thereby registered to work as a nurse anywhere in the Philippines
2012
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