Profile image of mmpvcentral
@mmpvcentral
Flag of Philippines Cebu City, Philippines
Member since 30 Nisan 2010
0 Tavsiye

mmpvcentral

Çevrimiçi Çevrimdışı
Dedicated virtual assistant/customer support/tech support specialist who is efficient in multi-tasking role and delivers on time and with accurate results, and who is amenable to project changes along the way. MY QUALITIES: * Adaptable and fast learner of different tools and internet trends * Honest, reliable, responsive, committed and hard working * Strong research abilities * Able to commit to deadlines and work hard to finish tasks per schedule * Outstanding communication skills. Communicates in a clear, respectful, and friendly way, and is an excellent listener who can interact with a broad range of clients and personalities * Able to work a set schedule every week and show up every day * Experienced in providing customer service and technical support. I have worked for more than 4 years on customer service and technical support accounts and knows how to assess customer needs, evaluate options and implement the best solution to solve a problem * A team player who shares information with others and enjoys developing constructive, cooperative working relationships * Reliable, responsible, dependable, and someone who can be counted on to fulfill obligations * Able to work on my own with excellent time management and decision-making skills VISION: To provide customer-defined quality output, on time and of the right price. COMMITMENT: I am always dedicated to my work. I strive to give the highest quality to my clients.
$8 USD/sa
5 değerlendirme
2.6
  • 33%Tamamlanmış İş
  • 100%Bütçe Dahilinde
  • 100%Zamanında
  • N/ATekrar İşe Alınma Oranı

Portföy

Son Değerlendirmeler

  • image of jmangan Transcribe audio project $30.00 USD

    “Excellent freelancer; Timely; good communication; professional”

  • image of rion3030 Phone Calls needed to find shipping provid w/ spec criteria $200.00 USD

    “Did not respond to request to show progress. Did not do work in a timely manner. Waited a long time to start work. Not reliable. Was going to use for other work, and changed my mind now.”

  • image of London18 Get BestJobs.ph account $30.00 USD

    “fast and good communication”

  • image of Vic82 Coder from Phillipines needed for full time work [Sealed]

    “I needed him to do the hard work upfront and learn something new. When he didn't do it, I did. Then he just had to do the tedious work. Once I setup the software to do that as well all he had to do was let the software run. Then he said he didn't have enough time to do that either because he was working on other projects. I provided detailed written and then video instructions. but the issue was that he just didn't want to do the work. I'm really not sure why he accepted this project.”

  • image of chelten Virtual Assistant $133.97 USD

    “Excellent command of the English language. Very meticulous, fast. Follows instructions well and delivers within deadlines. Great communication. Delivers quality work. Seems to take pride in what he offers. We got lucky in choosing him as a virtual assistant.”

Deneyim

Business Development | Marketing

Jun 2015 - Jan 2016 (7 months)

Establish new business opportunities through telemarketing, lead generation, networking, and referrals; develop relationships with new clients by responding to business leads, making customized presentations, and providing accurate and timely price quotations; collaborate with web developers as required for input or assistance in acquiring accounts; collaborate with company founder, and spearhead sales and marketing efforts...

Program Implementation Manager

Jun 2013 - Dec 2014 (1 year)

Responsible for the planning, organizing, and management of program tasks and resources to bring about the successful completion of program goals and objectives; oversees small to medium scale program implementation across Asia Pacific and North American sales regions; assess/evaluate client needs for initial scope of project, determine project plan...

Customer Support Specialist/Author Services Representative

Jul 2011

Xlibris is a book publishing company created by authors, for authors. By focusing on the needs of creative writers and artists, and on how print on demand technology and new approaches can be applied in the publishing industry, we provide authors publishing services to help them get published. Initially, I have worked as a customer specialist helping authors and non-authors meet their needs by assisting them on general requests

Technical Support 1

Jul 2010 - Jul 2011 (1 year)

I have been working as desktop technical support for HP printer account. Job specifications include printer troubleshooting with customer service, and upsell via contextual offers.

Customer Service/Technical Support Representative

Sep 2008 - May 2010 (1 year)

Stream Global Services (now Convergys) is a premium business process outsource (BPO) provider specializing in customer relationship management services including sales, customer care and technical support services that increase revenue generation, improve operational efficiencies and enhance brand loyalty. I was an agent working in both customer service and technical support accounts, helping US customers understand their account and billing inquiries, product knowledge, and troubleshooting.

Working Scholar

Nov 2003 - Nov 2004 (1 year)

It's another term for working student. We get tuition subsidy in exchange for the form rendered to the school. Assignments include clerical job, shelving, book covering, book lending, book repairing, internet area monitoring.

Eğitim

Bachelor of Science in Nursing

2003 - 2005 (2 years)

Bachelor of Science in Nursing

2005 - 2008 (3 years)

Bachelor of Science in Computer Science

2000 - 2001 (1 year)

Sertifikalar

Test of English as a Foreign Language (TOEFL-pbt) (2008)

ETS

The TOEFL Paper-based Test (PBT) measures how well you read, listen and write in English. Writing skills are measured with the TWE® (Test of Written English(TM)), which everyone takes as part of the TOEFL PBT. View Certificate:

CS - Professional (2007)

Civil Service Commission

A license certification for eligibility working in government office.

Certificate of Attendance (2013)

My Language Cafe (www.mylanguagecafe.com)

Certification issued every month for the total number of hours of Spanish language training attended. Language training in progress. View Certificate:

TESDA Certification for Medical Transcription (2007)

TESDA (http://www.tesda.gov.ph)

Has successfully passed the Institutional Assessment for 160 hours Preparatory Medical Transcription course with the average grade of 94%. A certification is issues upon completion of the required hours of training with President Gloria Macapagal-Arroyo's scholarship program. View Certificate: View Certificate:

Certificate of Completion - Computer Hardware and Software Servicing (2013)

Logic Gate Technical Institute

This is a certification issues after completion of the required hours of training for the short-term course Computer Hardware and Software Servicing. Issues last February 1, 2013. View Certificate:

Sertifikalar

  • US English Level 1
    95%

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