moazabdelmabod

Financial Officer

• Handling Daily job ( Daily Sales /Waste / Daily Negative Margin ) • Handling Bulk Sales File • Doing Monthly Spot check on CCO (Central cashier office) and CCS • Managing annually Stock Take according to procedures • Dealing with petty cash expense &Reimbursement • Creating LPOS (Local Purchase Order ) • Doing Monthly LPO Provision • Handling Credit notes monthly • Ensure Credit notes are Compliance with the Terms • Reconcile Credit Notes End of The Month

Customer service Clerk (After sale section) Ready to be supervisor

• Handling customer complaints in a good average time • Dealing with customers (face to face / E_MAIL/ Phone/ Social media) • Handling (Carrefour and supplier delivery files) • Contact with more than 150 supplier and brand • Help management to prepare annual reports about all repair cases • Doing (call back) as feedback from customers about services. • Marketing and handling complains coming about (MY CLUB CARD) • Preparing reports (feedback) about daily refund and exchange transactions.

Financial Accountant

• Prepare forms and manuals for accounting and bookkeeping personnel • Preparing periodic reports • Recording all the sales process on the Excel cheat • Planning the income lists and the Financial position statements • Making Hyperlink to link accounts Sycle (between journal & general ledger and statements).

• Bachelor of Accounting

Profit and Result analysis (2018)

Gross Margin and Profit analysis /ways to reduce Negative Margin / Other Finance resources

Customer Care 3 (2017)

Types of customers Skills of customer service representative Hidden cost of bad customer service How customer affects on the rank of company in market

Conversational English course (2014)

Diploma Of Modern Human Development (2014)

Fundamental of creative thinking Communication skills& Personal planing and self management presentation skills