Muneeba F.

I have 3 years of diversified experience in technical documentation and requirement analysis & engineering. I have created user guides, online help, troubleshooting guides, deployment guides, reference guides, video tutorials and SDLC(Software Development Life Cycle)document for payment processor and Point of Sales System (POS). All the end user documentation has been created with the help of authoring tools (i.e. Robhohelp, Madcap Flare). I also have some experience in SQC (Software Quality Control) and possess good understanding of creation of the Test Plan, Test Cases, generation of various Test Scenarios, Test cases review and Test Execution. In depth knowledge of Black Box testing of the application in whole. Performed various black box testing using methodologies such as Functional Testing, System Testing, and Regression Testing on the application. Furthermore, I have hands on experience in creating release notes, technical diagrams (using Visio, Rational Rose and Snag it) change request documents, functional specification and PCI DSS implementation guides. Proficient in MS word, PDF and also familiar with HTML, and SQL.