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Malek A.

@mza1979m

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Professional, responsible and on time, every time!

$20 USD / Hour

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Canada (1:28 AM)

Joined on April 14, 2007

$20 USD / Hour

I have been involved in the computer industry for over 17 years. I have 2 years of experience as a technical support agent, specializing in troubleshooting DSL. My major was computer programming for business applications at Fanshawe College from 1998-2002. Since then I've mostly been an entrepreneur, specializing in things that have nothing to do with computers. Currently I am self employed and am the owner of AA Advantage Doors. I am still quite active in the computer field however. While I may not design Web pages anymore or dabble in Flash, I still have excellent data entry skills, allowing me to finish very large jobs in a fraction of the time of the average person. Furthermore, my communication skills-verbal and written-are excellent. My experience as an entrepreneur has vastly improved my level of professionalism and responsibility, among other things. This ensures things get done, and get done to perfection, every time.

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Experience

Owner

Jul, 2009 - Present

17 years

AA Advantage Doors

Jul, 2009 - Present

17 years

In mid-2009 I established what is now a very successful company that allowed me to put all my previously learned skills and interpersonal attributes to good use. This company was founded on solid ethical business practices, thus allowing me to gain a solid foothold in this industry within our community. Furthermore, being the owner of a growing business has taught me discipline, responsibility and has armed me with a variety of skills that will no doubt be useful for many years to come. This has also allow

Jul, 2009 - Present

17 years

Sales Rep

Apr, 2005 - Apr, 2006

1 year

The Source

Apr, 2005 - Apr, 2006

1 year

Worked as a sales rep for the source, where I gained valuable experience in all sorts of electronics. In addition, the constant interaction with customers face to face significantly increased my ability to communicate more effectively and helped improve my ability to resolve issues.

Apr, 2005 - Apr, 2006

1 year

Technical Support Agent

Jun, 2003 - Apr, 2005

1 year, 10 months

Teletech

Jun, 2003 - Apr, 2005

1 year, 10 months

Worked as a technical support agent troubleshooting DSL issues for Verizon customers.

Jun, 2003 - Apr, 2005

1 year, 10 months

Education

Automotive Power

2007 - 2008

1 year

Flag of

Canada

2007 - 2008

1 year

Computer Programming

1998 - 2002

4 years

Flag of

Canada

1998 - 2002

4 years

Certifications

US English - Level 1

US English

Basic Numeracy - Level 1

Basic Numeracy

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