I have about 16 years of experience in Technical Writing and Instructional Designing. I have worked for varied domains, such as Banking and Insurance, Healthcare, Mutual Fund, etc. I have worked for companies like Polaris Software Lab Ltd., Siemens, Wipro, HP and Accenture.
I have handled context sensitive help, user guides, installation guides, operation manuals, release notes, etc.
The tools which I have worked are RoboHelp, Arbotext, MS Visio, and MS Office.