Software troubleshooting and support for Higher Ed ERP Jenzabar spanning many areas including applications, integrations and reporting. Project management, leadership, needs assessment, and integration services. Creative technical input to help develop technical solutions to problems. Facilitate business process review and application prototyping sessions, as well as provide business process analysis and insight into best practice methodologies. Prototype, refine, test, and debug applications. Apply design and programming skills across all application tiers to develop and test application, changes, interfaces, reports and scripts. Provide quality end-user consultation and support. Provide technical assistance by responding to inquiries from others regarding errors, problems, or questions about applications. Analyze code to find causes of errors and revises applications. Prepare documents related to requirements and specifications for conversion, reporting, interfaces and custom applications. Document installation and operating procedures. Project Highlights - Annual Planning Calendar, Online Registration Application. Reports for IPEDS, Office of Civil Rights (OCR), PowerFaids, Human Resources, Business Office, State Audits, Housing, Admissions, Advising/Counseling. National Student Clearinghouse Data Request Queries. Applications, Tools - Jenzabar, ServiceNow, MS Office, Visual Studio, Sql Server, T-SQL, Microsoft BI-Stack (SSIS, SSRS), iZenda, FormBuilder, FormFlow, InfoMaker. Development/Application Environments - Visual Studio, SQL Server, T-SQL, Powershell, Active Directory, Jenzabar EX/ICS J1.