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New Zealand (7:30 PM)
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Joined on May 5, 2011
managed the technical writing and chat support solutions, catering for customers from various countries. • Transitioned the Technical Writing process from Australia with direct revenue of $5 million by pioneering new process initiatives that benefitted HP both internally and externally. • Managed the Chat Support team catering to customers from around the globe with lead generation of $5 to $10 million per month.
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Education
University of Waikato
2011 - 2012
•
1 year
Master of Engineering
New Zealand
2011 - 2012
•
1 year
Qualifications
Microsoft certified systems engineer
2000
Microsoft
2000
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