prsaha adlı kullanıcının profil görüntüsü
2 Şubat 2016 den beri üye
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Hi, I am Pritam Saha from Dhaka, Bangladesh. Although, I am new in freelancing, I have more than 10 years of working experience in different positions at various multinational organization and overall experience in top-tier network & system maintenance & troubleshooting capabilities in Windows & Linux/Unix variant. ♛ Technical Skills Set ♛ ✪ Windows/Linux Administration ✪ Microsoft Applications (Office 365, Azure AD, HyperV in a cluster) ✪ Mastering VMware ✪ Storage/Backup ✪ Network Administration ✪ Data-Network Security ✪ End User Support ♛ Business Skills Set ♛ ✪ Strong customer service oriented ✪ An organised mind and Time Management sense ✪ Ability to describe technical information in easy-to-understand terms ✪ Discretion (since confidential data is held on computer systems) ✪ Attention to detail and passionate to serve
$10 USD/hr
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Manager - IT Infrastructure

Dec 2018 - Nov 2019 (11 months)

- Oversee all functions of IT Infrastructure including server systems, network, security, and day to day IT Operations. - Safeguards assets by planning and implementing disaster recovery and back-up procedures and information security and control structures.

IT Specialist - Technical Services

Mar 2017 - Dec 2018 (1 year)

- Worked as key resource as architect, engineer, and support over IT projects for customer like Telcos, Banks & Manufacturers. - Providing client companies data/network solutions along with strategic planning and project leadership over system migration, configuration, administration, upgrades and troubleshooting.

IT Operations Associate- Infrastructure Servcies

Sep 2014 - Mar 2017 (2 years)

- Led server infrastructure development, quality assurance, staging and production systems for the fortune 500 company. - Established automated server generation routines optimizing system performance, installing upgrades/patches, establishing system monitoring and maintaining security protocols.

System Engineer- IT Service Desk

Jan 2013 - Aug 2014 (1 year)

- Played an active Service Desk Analyst role of First Level Hotline Management and End User IT Support Team. - Analyzed issues to identify troubleshooting methods needed for quick remediation, explained findings to customers & outlined repair or service options.


Masters in Information Technology

2016 - 2017 (1 year)

Bachelor of Science (BS) in Electronics & Telecommunication Engineering

2007 - 2012 (5 years)


ITIL® Foundation Certificate in IT Service Management (2019)

AXELOS Global Best Practice

Credential ID : 9980043013499825, Certificate number: GR750537833PS

Network Security Expert 1-3 (2018)


Credential ID: YFQkASxmnW

Microsoft Certified Solutions Associate: Windows Server 2016 (2018)


Credential ID G821-6666. Transcript ID (1221309) and the Access Code (pritamsaha)

Microsoft Certified Professional (2018)


Credential ID G636-3271. Transcript ID (1221309) and the Access Code (pritamsaha)


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