Raghavendra K N Summary: Ø 8 years 8 months Industry experience includes ITES and IT. Ø Worked for various Data related projects like Product content management, Form processing, Legal Coding and Indexing and Market Research. Ø Good Knowledge of CPG Industry- Retail Domain (Consumer Packaged Goods). Ø Good knowledge of Data Processing, Data Cleansing & Product Classification. Ø In Demand Analytics work area includes Build, Update and Maintenance of custom/syndicated database for the major US Retailers like HEB, Albertson, Ahold, Target, A&P, Pathmark, Safeway and Kroger. Ø Worked as Team leader for Product Content Management and Legal Coding/Indexing process. Ø Worked as Test Engineer (Manual testing) Ø Hands on experience in MS-Excel and MS-Word 2003 Application operation. Technologies: Operating System Unix, Windows Xp, NT and 2000 Databases Oracle 8, Express and MS-Access Testing Tool WinRunner, LoadRunner, Clear Quest Reporting Tools Oracle Analyzer and Xlerate Scripting Shell Scripting and VBA(Excel) Applications MS-office, Page maker and Photoshop Trainings Taken: Ø Oracle 8 from TULEC Training Center, Bangalore. Ø Shell Scripting from Symphony University, Bangalore. Ø Advance Excel operation from Symphony University, Bangalore. Ø Testing concepts from Symphony University, Bangalore. Ø Business Communication from Symphony University, Bangalore. Ø Working with Virtual team from Symphony University, Bangalore. Employment Summary: Ø Worked as Sr. Consultant in Symphony Marketing Solutions Pvt Ltd., (Oct 2004 to Sep 2008) Ø Worked as Team Lead in Bharathi Mediscribe Pvt Ltd., (Apr 2002 to Oct 2004) Ø Worked as Quality Analyst in Unilog Content Solutions Pvt Ltd., (Apr 2001 to Mar 2002) Ø Worked as Data Analyst in Quest Informatics Ltd., (Oct 2000 – Mar 2001) Ø Worked as ITES member in Comat Technologies Pvt Ltd., (Mar 2000 – Aug 2000) Experience in Detail (Previous 2 companies) Sr. Consultant Symphony Services Oct 2004 to Sep 2008 Client: IRI, Chicago, USA Information Resources, Inc. (IRI) is the world’s leading provider of enterprise market information solutions and services, empowering its clients to grow their business profitably in a complex marketplace. Driving the transformation of the consumer packaged goods (CPG), retail, and healthcare industries, IRI provides real-time market content, advanced analytics, and professional services. Responsibilities: Ø Build, Update and Maintenance custom/syndicated database for the Major US Retailers like HEB, Albertson, Ahold, Target, A&P, Pathmark, Safeway and Kroger. Ø Job submission and monitoring of the custom/syndicated database in UNIX and Mainframe. Ø Generating Weekly and Monthly reports for US Retailers, includes predefined and client specific reports. Ø Quality check for the Weekly and Monthly reports. Ø Ensure on time Delivery of monthly and weekly reports to client. Ø Classification of the product (includes Food, Drug and Mass) as per client Schema. Ø Yearly once Restatement for custom/syndicated database, includes redefining the Geography, Product, Measure and Time Periods. Ø Handling Adhoc requests both databases and reports, ensure on time delivery. Ø Point of escalation for Retailer process for both technical and domain issues. Ø Guiding and helping the new team members in processes and involved in issues resolution. Ø Providing MIS reports to onshore team and offshore Management. Achievements: **** Ø Twice Received Customer Satisfaction Awards for 100% Quality and 100% on time delivery in 2006 and 2008 respectively. Ø Received Hall-of Fame Award for Process Improvement in 2006. Ø Received Shining Star Award for developing Shell Script and Excel Macro in 2008. Team Leader Bharathi Mediscribe Pvt, Ltd., Apr 2002 to Oct 2004 Client: LG CNS Global, Bangalore, India. LGCNS is a leading Global Content Creation and Management Company. LGCNS transforms paper or electronic catalogs into rich, classified and transactable electronic content. LGCNS provides comprehensive content solutions for suppliers, buyers and e-marketplaces globally and delivers cost effective solutions through a combination of advanced technologies, proven processes and outstanding personnel. LGCNS content creation process is driven by Industry Specialists or Domain Experts. Responsibilities: Ø Involved in Project planning, Resource allocation and Project costing. Ø Execution of pilot work for Product Content Management. Ø Interacting with the client for process related queries and clarifications. Ø Setting-up the process for new projects to ensure quality and productivity. Ø Allocation of work for Production and Quality team based on their skill and domain expertise. Ø Daily process audit for Production and Quality team to ensure quality and on time delivery of the project. Ø Preparing check-list for the process based on client requirement. Ø Providing Process and Excel operation training to new members. Ø Providing Weekly production and quality metrics to client. Ø Conducting weekly meeting to review team performance and progress. Ø Providing monthly progress feedback to the team member. Ø Providing MIS report to management. Achievements: ** Ø I was instrumental to set-up the Product Content Management team in Bharathi Mediscribe. Ø Successfully handled multiple projects both Product Content Management and Legal Coding and Indexing. Personal Details: Ø Academic – [login to view URL] Ø Martial Status – Single Ø Languages Know – Konkani, Kannada, Hindi and English. Ø Hobbies – Playing Chess, Cricket, Music, Driving and Traveling.