Highlights of my expertise of 20 years in IT is as follows: 17+ years experience in Technical Writing that includes Requirement Analysis, QA procedures and Team Management Experience in working multicultural teams Handled varied types of product documentation such as user guide, online help, release notes, case studies, API documentation and quick reference guides in the domains – Workforce Management System, Building Automation (HVAC) System, Event Management System, Web Applications, and Mobile Applications Capable of understanding complex concepts and explaining them in simple terms in my documentation Penchant for learning new technologies and exploring new domains Capable of handling multiple tasks simultaneously and efficiently Capable of meeting tight deadlines Sense of ownership to the assigned tasks Managing and mentoring documentation team efficiently Exposure to Agile Scrum Methodology for the last 8+years. Handling Scrum Master activities