Rose Ann D.

Qualifications 3 years’ experience as Reporting Coordinator Able to develop and maintain various reporting databases Advanced knowledge in Microsoft Excel and Microsoft Access Results-oriented, self-motivated and with above average leadership skills Working Experience Convergys Corporation, Sta. Cruz, Manila Coordinator Reporting October 1, 2012 to present Develop new reports/graphs and additions/deletions from existing reports Maintain existing reports, as well as, monthly and year to date summaries Enhance existing reports as necessary and required Reconcile each database and resolve any discrepancies Suggest solutions to improve reporting processes Communicate with and take directions from Business Analyst to understand client and operational report needs Distribute reports to internal clients via email and electronic feeds Work with call centers upoetrieve, process and distribute data and reports