sarahelmi adlı kullanıcının profil görüntüsü
@sarahelmi
Egypt bayrağı Egypt, Egypt
14 Ağustos 2018 den beri üye
0 Tavsiyeler

sarahelmi

Çevrimiçi Çevrimdışı
Hello there ! I graduated from faculty of arts , sociology department , I have worked for 4 years in international company as customer services agent , right now I am a housewife interested in working as a freelancer. Here is a short list of common services my clients usually request for: - Ms excel and Formula - PDF (Conversions to/from Ms Office, editing, forms etc.) - Ms PowerPoint . -Ms Word (Formatting, renaming, conversions, graphs etc) -Web scraping and search (Extraction of data from websites and research) - Data Processing (Data entry from websites,etc....) - Leads generating (Linkedin, Google Maps...) - customer care and email handling. -photoshop. I am committed to deliver the best quality with the best budget in the specified time also I offer after delivery service to follow up with the client and fix any issue.
$6 USD/hr
6 değerlendirme
2.5
  • 100%Tamamlanmış İşler
  • 100%Bütçe Dahilinde
  • 100%Zamanında
  • 20%Tekrar İşe Alım Oranı

Portföy

Son Değerlendirmeler

Tecrübe

Customer services representative

Dec 2014

Job responsibilities include: • Resolving customer’s complaints and problems within boundaries of authority, distributing issues for further escalation to appropriate persons or teams. • Show a broad knowledge of products and services and their competitive advantages. • Follow the appropriate guidelines and procedures for any given situations.

Customer services representative

Dec 2013 - Dec 2014 (1 year)

Job responsibilities include: • Handle customers inquires on the telephone providing the right and full information according to the call center guidelines. • Effectively interpret the needs of the customer, maintain and enhance standards of quality for the services offered. • Build a customer relationship / partnership, which add value to the customer, leading to a long-term profitable relationship.

Eğitim

Bachelor of Arts

2009 - 2013 (4 years)

Nitelikler

ICDL ( MS Office) (2013)

Cairo University

MS office

English (2013)

Berlitz

English course

Sertifikalar

  • Preferred Freelancer Program SLA
    100%

Doğrulamalar

  • Facebook Bağlantılı
  • Tercih Edilen Freelancer
  • Ödeme Onaylı
  • Telefon Onaylandı
  • Kimliği Doğrulanmış
  • E-posta Onaylı

Başlıca Becerilerim

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