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Sah S.

@SarahSantos

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Performance-driven experienced individual, can work on zero supervision.

$10 USD / Hour

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Philippines (1:24 PM)

Joined on July 6, 2012

$10 USD / Hour

7 years work experience on world's top companies, JP Morgan Chase & Co. and Wells Fargo Bank, other BPO in the Philippines, experienced in Customer Service, Risk Management, Financial Advising, Telemarketing. Very keen on details, proofreading, time management, very good analytic communications and multi-tasking skills.

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Experience

Education Financial Services Advisor

Apr, 2012 - Present

14 years, 3 months

Wells Fargo Bank, N.A.

Apr, 2012 - Present

14 years, 3 months

-Processes documents received for the completion of loan applications. -Check validity of paystub, SSN card, driver's license, tax return forms/transcripts, enrollment proof, school bills, loan documents. -Reviews credit report eligibility, debt-to-income ratio, employment status for credit approval. -Occasionally makes outbound calls to student loan applicants to request required documents to be submitted.

Apr, 2012 - Present

14 years, 3 months

Project Manager

Jun, 2011 - Mar, 2012

9 months

QUESTEX ASIA PTE LTD (SINGAPORE)

Jun, 2011 - Mar, 2012

9 months

- In charge of coordinating all the details required to ensure an event runs smoothly and successfully. - Manages a variety of events for the organization, including trade shows, sales meetings, business meetings, employee appreciation events and virtual events. - Coordination of approved events, including managing details like choosing the event location, arranging the schedule, selecting speakers, choosing vendors, selecting menus, procuring accommodations, creating and distributing marketing materials

Jun, 2011 - Mar, 2012

9 months

Financial Service Advisor / Risk Management Analyst 2

Feb, 2008 - Jan, 2011

2 years, 11 months

JP MORGAN CHASE & CO

Feb, 2008 - Jan, 2011

2 years, 11 months

- Takes inbound calls for Chase Credit Cards and upselling value added products and services. - Adheres to prescribed quality, productivity and compliance standards. - Delivers on Sales Targets. - Processes account maintenance upon customer's request. (Balance Transfers, Change of Liability, Address/Phone Number Change, Add Authorized Users, etc.) - Helps to resolve escalated issues. - Answers incoming telephone calls from Chase credit card holders who suspect fraudulent activity on their account

Feb, 2008 - Jan, 2011

2 years, 11 months

Education

AMA University

2000 - 2005

5 years

Business Administration

Flag of

Philippines

2000 - 2005

5 years

Qualifications

PERSONAL GENERAL INSURANCE

2011

Singapore College of Insurance

2011

BASIC INSURANCE CONCEPTS & PRINCIPLES

2011

Singapore College of Insurance

2011

Publications

Na

NA

Na

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