saum adlı kullanıcının profil görüntüsü
Pakistan bayrağı Karachi, Pakistan
12 Temmuz 2006 den beri üye
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What makes Optimistic Solution different? We are passionate about growth. We Believe in Optimism. That's how we have grown dramatically from 20 seats and can extend more with outstanding infrastructure and HR. Optimistic Solution is a Pakistani company, which can serve global customers. We are based Karachi Pakistan, home to multinational companies. The best global talent and expertise is accessible to us. We thrive on helping your business succeed. We are pioneers in Pakistan in exclusively using the Internet to market, sell and provide customer service via the Internet. Our core competence has been using the Internet to effectively communicate with European and North American customers. What you can expect from us • Fast turnaround of your project • Cost savings and revenue increase • Significant improvement in the quality and productivity of your business We make it easy for you to work with us We strive to make customers comfortable with outsourcing to Pakistan by making the process seamless and hassle-free. Optimistic Solution is willing to go the extra mile by ensuring that we are always there for our customers. • A Customer Engagement team to service our customers 24 hours a day • A dedicated team that is focused on project management Our Strengths • Understanding your needs • Excellent communication skills - good command over both written and spoken English • Outsourcing expertise • Deep domain knowledge in diverse fields • Excellence in executing short and long-term projects to your specific requirements • Strategic location in Karachi – the center of outsourcing action • Exploiting the full potential of the internet to get and execute projects, often without meeting customers face-to-face Our Team We've got a talented bunch of management graduates, business analysts, customer service representatives, sales and marketing professionals, graphic designers and writers on our energetic team. Our people have a keen understanding of all the nuances of the BPO domain. They have extensive experience in the ITES segment, having worked in Operations and Business Development in Senior Management roles. Our management team is a melting pot of talent and experience, drawn from a variety of fields. Their valuable exposure to the workings of international markets helps them clearly understand the global perspectives of our customers. Our Expertise We provide complete outsourcing solutions and Call center development. • Situation Analysis - We analyze your requirements and identify the "outsource able" components. • Pilot Program - We will carry out a pilot project even before the contract is signed. • Transition Management - We ensure flawless performance during critical phases when your project is moved offshore. • Project Management - We manage both the business and executioner aspects of your project. • Customer Relationship Management - We make it easy for you to do business with us. Quality The Quality framework at Optimistic Solution is 99% because we believe in quality work... We have state-of-the-art computing and communication technology with UPS for power backup and our own power generator in the event of power failure. We use some of the latest security technologies to ensure data integrity for our clients and have 2 kinds of internet backup. Our Vision Our vision is to be a values-based global organization, providing customer-centric solutions to the highest standards of excellence. We believe in optimism.
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