Bishwas D.

1. More than 3 years’ successful experience in customer service and support with recognized strengths in IT Supports as well as in Security Products, problem-solving and trouble-shooting, planning and implementing proactive procedures and systems to avoid problems in the first place. 2. Possess solid computer skills: Microsoft Certified Solution Expert (MCSE), Computer Hardware and Networking, Graphic design, Microsoft Office Package 2003. 3. Excellent working knowledge of Windows Operating Systems, Computer Hardware and Networking, Digital Video Recording, CCTV, Fingerprint Attendance Machine, Access Control Systems, PABX. 4. Ability to train, motivates, and supervises technical support to employees. 5. Maintaining all paperwork and documentation up-to-date to communicate appropriately with the Customers.