Shalini S.

H – 4500, Darshan Vihar Sector – 68, Mohali, Punjab Resi: [login to view URL] SHALINI SINGH OBJECTIVE To obtain a challenging and rewarding career in the field of technical and creative writing. EDUCATION Delhi University, Indraprastha College, Bachelor of Arts, History Honours, 1993-96. S.P. Jain Institute, Bhartiya Vidya Bhavan, Post Graduate Diploma in Journalism, 1996-97. Pursuing Nursery Teachers Training, 2010-2011 Under the Symbiosis Center of Distance Learning. PROFESSIONAL EXPERIENCE SR. TECHNICAL WRITER IONNOR SOLUTIONS PVT. LTD MOHALI JULY 2008 – TILL DATE My profile includes developing the user manuals, help files, installation guides, and the release notes for the applications that we develop. I have also been taking care of the internal and external website contents. In the capacity of a Senior Technical Writer, I am also involved in conducting various soft skills presentations and workshops. SR. TECHNICAL WRITER MIRI INFOTECH PVT. LTD CHANDIGARH MARCH 2008 – APRIL 2010 My profile includes developing the user manuals, help files, installation guides, and the release notes for the applications that we develop. I also drafted the style guide for the team so that there could be on standard for writing all the processes. SR. TECHNICAL WRITER DRISH INFOTECH PVT. LTD CHANDIGARH JANUARY 2007-JULY 2007 I developed User Guides, Installation Guides, and What’s New for the client while being associated with the company. I also drafted the style guide for the team so that there could be on standard for writing all the processes. SR. TECHNICAL WRITER SECOND FOUNDATION, CHANDIGARH DECEMBER 2005 – JULY 2006 I was actively involved in creating technical documents – User Guides, Installation Guide, Online Help, and Release Notes – for Dexterra and other mobility solutions. Apart from writing, I also shared the responsibility of Editor for the group. It involved - Edit, standardize, or make changes to material prepared by other writers, and also contribute towards the template. I also performed usability testing and reviewed documents to recommend changes for the client. TECHNICAL WRITER QUARK SYSTEMS, MOHALI SEPTEMBER 2003 - NOVEMBER 2005 I was involved in creating technical documents – Online Help, User Guides, Installation Guide, Read Me, Known Issues, Resolved Issues, and Migration Documents – for both desktop as well as enterprise products. I also organized material and complete writing assignment according to set standards regarding order, clarity, conciseness, style, and terminology. Apart from all this I also compiled online help files for localized editions of Quark products Edit, standardize, or make changes to material prepared by other writers. Performed usability testing and review documents to recommend revisions or changes in scope, format, and content. TECHNICAL WRITER, SEBIZ INFOTECH, CHANDIGARH MARCH 2003 – JULY 2003 I was involved in creating content for their Website. I also did the usability testing of the Websites which were being developed in-house. TECHNICAL WRITER, POLARIS SOFTWARE LABS LTD., GURGAON JUNE 2001 – DECEMBER 2002 I was involved in writing user manuals, updating functional specifications and developing prototypes. Here I completed a user manual for the Standard Chartered Bank Mutual Fund System, Hong Kong. This user manual was written in Microsoft Word 2000 using all the features. The prototypes were developed in Front page and Dream Weaver. TECHNICAL WRITER, MTC (INDIA) PVT. LTD., NEPZ, NOIDA MARCH 2001 – JUNE 2001 With this company I was involved in making both user and technical manuals for the software being developed by the company. I completed one user manual for the MIDB project. SENIOR CONTENT WRITER, INFORMATION TECHNOLOGIES (INDIA) LIMITED, NEW DELHI JUNE 2000 – MARCH 2001 I developed content for websites like [login to view URL] and [login to view URL]. I also wrote manuals and help files for the software being developed for the clients. One of the Manuals that I completed was for the Indegene Mobile Health Care System (IMHS) application for a Bangalore based client. SCRIPT WRITER, INFORMATION TECHNOLOGIES (INDIA) LIMITED, NEW DELHI DECEMBER 1999 – MAY 2000. I wrote scripts for school and IT related CBTs. I also coordinated with the development team, which comprised of a Graphic designer, a Visualiser and a Programmer. Two of the major CBTs I worked on are: 1. Excel 2000 - Wrote the script for Excel 2000. 2. Geography XII - Reviewed the script and coordinated with the graphic designer and the programmer for the development of the CD. STAFF CORRESPONDENT, THE INDIAN EXPRESS GROUP, NEW DELHI MAY 1998 – DECEMBER 1999. I wrote various features for the newspaper. The job profile included coordinating with the designers for complete page layouts. The Special projects like “News You can Use” was also handled by me during my stay in the Indian Express group. This led me to contribute for their education section in a major way. I was also involved in taking interviews of various corporate heads of big groups and writing the company profile as well as their profiles. Working in this organization gave me a cut above the others because I could visualize the importance of the news and learn how to work under deadlines. STAFF WRITER, HOLIDAY TRAVEL INDIA, NEW DELHI JUNE 1997- MARCH 1998. I was writing various destination-based stories. The job profile included writing stories, editing, proof reading and then finally visualizing the visuals for the story before it was printed. I handled three different sections in the magazine like Hot Spots (talked about Hot deals in the travel industry), Favourite Places (talked about the various places which could stand out in the crowd) and Planethopper (here I was supposed to write on any and every topic which required attention from all over the world). Working here made me learn to write efficiently and to the point about anything and also do justice with the content. TECHNICAL AND PROFESSIONAL QUALIFICATIONS Superior proficiency in Windows 98/NT/2000, MS Office 2000, PageMaker, Photo Shop, HTML, Internet Technologies and QuarkXPress. I am dedicated, articulate and enthusiastic with strong analytical and organizational abilities. I have an effective communication and interpersonal skills. Also have an ability to work independently or as an integral part of a team to accomplish goals. I have an experience in prioritizing and completing numerous concurrent responsibilities while meeting time and organizational goals. Sound professional attitude, strong work ethics and pride in personal performance.