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$5 USD / Hour
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Philippines (1:12 PM)
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Joined on June 11, 2012
$5 USD / Hour
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I have been a Customer Service Representative for 3 years in a BPO company and my account deals with billing inquiries from customers as well as sales support. We review the bills that the customer is disputing and make sure that everything is accurately charged to make sure that they are getting the best possible value for their money. If they are not, then we offer alternative products that will provide best service to them.
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Experience
Accounting Staff
Dec, 2010 - Present
•
15 years, 7 months
Rural Bank of Escalante, Inc.
Dec, 2010 - Present
•
15 years, 7 months
Update books of accounts everyday Assist customers with inquiries about loans and savings account submit report to the head office
Dec, 2010 - Present
•
15 years, 7 months
Customer Service Associate
Aug, 2007 - Dec, 2010
•
3 years, 4 months
Teletech
Aug, 2007 - Dec, 2010
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3 years, 4 months
I was with a telecommunication company and was in the billing department. Basically, we assist customers with bill disputes and at the same time act as sales support. We make sure that we are giving world class customer service.
Aug, 2007 - Dec, 2010
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3 years, 4 months
Accounting Staff
May, 2005 - Jun, 2007
•
2 years, 1 month
Du Ek Sam, Inc.
May, 2005 - Jun, 2007
•
2 years, 1 month
Update the books of accounts of the branch that I was in, submit report every month to our head office.
May, 2005 - Jun, 2007
•
2 years, 1 month
Education
University of Bohol
2001 - 2005
•
4 years
Bachelor of Science in Accountancy

Philippines
2001 - 2005
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4 years
Verifications