Shekar K.

 A dynamic professional with nearly 10+ years of experience in Operations Management, Process Management, Customer Relationship Management, Workforce Management & Desktop Support.  Currently looking for a suitable opportunity.  Adept at conceptualizing profitable projects and managing operations encompassing procurement, quality and vendor development.  Well versed in handling overall functioning of processes & implementing processes in line with the policies.  Exposure in managing & leading teams for running successful process operations & experience of developing procedures, service standards for business excellence.  Experience in understanding client requirements, eliminating unnecessary procedures & accordingly fine tuning the policies as per the new guidelines.  Proficiency in US Health Care Industry - HCFA and UB Claims Adjudication and Data Capture and Validation of HCFA and UB Claims.  Possess excellent interpersonal, communication & organizational skills with proven abilities in team management, customer relationship management & effective crisis management.