EXPLORE


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$5 USD / Hour
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Philippines (1:07 PM)
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Joined on May 31, 2012
$5 USD / Hour
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I am currently a supervisor of a BPO company (Health Care Account) & Quality Assurance. I am diligent & will be an asset to your company. To contribute my creative and administrative qualities for effectively and efficiently see projects from concept to completion, while achieving maximum results for the client.
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Experience
Pointwest Technologies
Aug, 2008 - Present
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17 years, 11 months
Supervisor - Data Analyst
Aug, 2008 - Present
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17 years, 11 months
Work Description: o Coach o Mentor o Advocate for Organization o Advocate for Employee o Staffing o Employee Performance Management o Reporting o Data Processing - Analysis Summary: 1. Exhibits understanding of fundamental uses of data elements by clearly communicating these concepts to others when discussing tasks, assignments or projects. 2. Translates the mapping/relationship between the request forms and the systems/databases that should be manipulated to satisfy the requirements. 3. Un
Aug, 2008 - Present
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17 years, 11 months
Teleperformance
Nov, 2007 - Feb, 2008
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3 months
Outbound - Telesales
Nov, 2007 - Feb, 2008
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3 months
Work Description: o good costumer service relationship o objections handling o meet sales expectation o Building clients interest in products and services that are offered o Ensure client satisfaction for external clients o Effective approach for handling telesales tasks
Nov, 2007 - Feb, 2008
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3 months
Management Trainee
Jun, 2007 - Nov, 2007
•
5 months
Impulse Book Incorporation
Jun, 2007 - Nov, 2007
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5 months
Work Description: o Setting objectives and performance goals with trainers of the organization o Acquiring knowledge of all the standards, procedures and methods that are needed for departmental duties and performance o Learning staff functions and line, management view points, company policies, practices and operations which are significant in the proper functioning of an organization
Jun, 2007 - Nov, 2007
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5 months
Education
Eastern Visayas State University
2003 - 2007
•
4 years
BS Information Technology

Philippines
2003 - 2007
•
4 years
Verifications