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Call Center Data Entry Excel Leads Testing / QA
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Sang P.

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Data Entry Operator - Excel Programmer - Call Center

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Dominican Republic (2:37 AM)

Joined on May 17, 2011

- Over 10 years of experience in the call center industry. Areas of work: Customer Service, Telemarketing, Order Processing, Data entry, Quality Assurance, Training and Project Implementation. - Industrial Engineer with a Masters in Logistics - Able to motivate, train and maintain steady load of operations - Able to type an average of 55 wpm - Fluid in Spanish and English (written and verbally) - Experienced math and physics teacher for middle school and high school. - Able to handle any Microsoft Office application, with excellent Microsoft Excel abilities. - Mathematical and Logical thinking - Fast learner

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Experience

Operations Mgr

Aug, 2013 - Jul, 2014

11 months

Palmchat Communications

Aug, 2013 - Jul, 2014

11 months

Aug, 2013 - Jul, 2014

11 months

Education

Universidad Catolica Santo Domingo

2000 - 2001

1 year

Master in Logistics

Flag of

Dominican Republic

2000 - 2001

1 year

Universidad Catolica Santo Domingo

1996 - 2000

4 years

Industrial Engineer

Flag of

Dominican Republic

1996 - 2000

4 years

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