Sreeja N.

Competencies & Skills: • Operations Management – Planning, organizing, securing and managing resources efficiently and effectively to develop operational processes for meeting SLA. Vision and change management for business goals alignment. • Change Management - Implementing steps for improving existing business processes. • People Management - Coaching, developing and motivating team for achieving client and organizational goals. • Data Management – Understanding reports, analysing trends, and identifying gaps for developing solutions. • Relationship Management - building and maintaining strong relationships with client and networking and coordinating with support functions for ensuring smooth functioning of operations. • Project Management – creating and managing projects at all levels to achieve business / productivity/ quality goals