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Accounting Customer Support Data Entry Excel Proofreading
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Susan F.

@Susanfrancis

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Technical Writer, Saas, B2B, Iot, Tech World

$65 USD / Hour

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United States (10:26 PM)

Joined on July 8, 2012

$65 USD / Hour

Accomplished Technical Writer offering proven experience writing for a top-tier multibillion-dollar North American Energy infrastructure company and SaaS startups with leading-edge software and technology. Collaborate with Engineers, Product Managers, Product Marketing, Firmware and UX Designers. Grasp complex technical concepts and make them easily understandable in text and pictures. Provide full range of services, including user guides, step-by-step quick reference cards, manuals, training material, knowledge base, and presentations, to both technical and non-technical audiences. Translate complex user workflows into easily digestible steps. Visit my portfolio and Linkedin at: [login to view URL] [login to view URL]

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Experience

Travel Specialist

Mar, 2011 - Present

15 years, 4 months

The Art of Travel

Mar, 2011 - Present

15 years, 4 months

o Created a more efficient itinerary format using advanced features in Microsoft Word to streamline and modernize client travel documents o Prepare client sales invoices in Microsoft Excel o Perform Data Entry to Quickbooks Accounting Software (Accounts Payable & Accounts Receivable) o Demonstrate skills as a capable travel consultant within a high-volume sales environment during the busiest season o Devise correspondence, prioritize assignments and screen a heavy influx of calls o Maintain ongoing

Mar, 2011 - Present

15 years, 4 months

Education

San Diego State University-California State University

1987 - 1991

4 years

Bachelor\'s Degree in Business / Accounting

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United States

1987 - 1991

4 years

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