Steph C.

Taking You Forward, Inc. is a Business Process Outsourcing (BPO) Company located in Mandaue City, Cebu, Philippines. Our founding principles are order, discipline and control. We have grown fast over the years, however, in the process of growing we have kept our business processes intact to ensure that we continuously provide excellent service to our partners. As a premier provider of BPO services in the Philippines, our organization is managed by a group of dynamic people who exceed the status quo, improving the business to be more effective and more efficient for the benefit of our clients. Our partnership Philosophy is “WE are YOU and YOU are US” – which explains why we can easily adapt to the mission and vision of our partners and work with them in pursuing industry leadership. We center on service excellence, innovation, growth, leadership and success. We are consistent in all these areas because of our professionalism, commitment and value proposition. We practice Transparency, Honesty and Integrity in all of our dealings at all times. No hidden charges, no hidden provisions, no surprises. To date, we cover Australia, North America, United Kingdom, Middle East and Asia Pacific. We capitalize on our strengths in delivering excellent services. Our business units covers four (4) major areas, that is, Customer Care, Sales, Technical Support and Back-Office services through the following: 1. We maintain a pool of highly qualified agents through our performance based platform, periodic training programs and skill settings. 2. Highly qualified and competitive business process integrators and project planners 3. Strong global market presence 4. State-of-the Art IT and IS facilities and Sustainable seating capacity.