Vikas Z.

• Solutions-driven professional with extensive experience in project management and designing/ implementing technical solutions. • Customer-focused, highly organized self-starter with effective customer-service skills and demonstrated ability to manage technical aspects and pre-sales projects, architect tailor-made customer solutions, build relationships, communicate solution strategy and product offerings, and provide technical expertise, support, and training to sales and customers. • Resourceful, creative problem-solver with proven aptitude to analyze and translate complex customer requirements and business problems and design/implement innovative custom solutions. • Motivated achiever who exceeds goals, has been promoted regularly, earned highest customer satisfaction rating for the last three years, and has garnered numerous awards. • Articulate communicator who can fluently speak the languages of both people and technology, blending technical expertise with exceptional interpersonal skills while interacting effectively with customers, sales staff, and technical/engineering teams; adept at delivering presentations and demos. • Willing to travel extensively.