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EXPLORE
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$17 USD / Hour
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Canada (12:49 AM)
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Joined on May 26, 2008
$17 USD / Hour
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I am hardworking and dedicated with a great amount experience within the customer support/customer service industry. I have a passion for the work that I do and ensure that it is done properly with great attention to the details involved.
No reviews to see here!
Experience
Senior Support Representative
Apr, 2012 - Present
•
13 years, 7 months
FoxTranscribe
Apr, 2012 - Present
•
13 years, 7 months
Provide client and employee support via various methods including zendesk, phone, workspace/orderpage, and Skype. Process and deliver client orders. Prioritize late orders. Resolve issues related to orders both by clients as well as agents.
Apr, 2012 - Present
•
13 years, 7 months
Wiring Permits Representative
Feb, 2007 - Jan, 2011
•
3 years, 11 months
Nova Scotia Power
Feb, 2007 - Jan, 2011
•
3 years, 11 months
Created new customer accounts. Processed requests for electrical wiring permits by registered and licensed electrical contractors. Scheduled inspections of wiring installing on new homes and repairs by a certified electrical inspector. Collected on past due electrical contractor accounts. Scheduled yearly electrical inspections for business and government accounts. Maintained accurate records of client and contractor information within the internal database.
Feb, 2007 - Jan, 2011
•
3 years, 11 months
Education
Certificate
2011 - 2012
•
1 year
Canada
2011 - 2012
•
1 year
Qualifications
MS Word 2010
2011
CanScribe Career College
2011
MS Excel
2011
CanScribe Career College
2011
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G
General Orientation Exam
Freelancer Orientation
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