Freelancerı Projeye Davet Edin
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Customer Service RepresentativeSep 2010
As a customer service representative, we do coordination between client and branches, reporting of irregularities from pick-up to delivery of the cargo. We also doing reverse billing so we will be paid by the client of all the transactions that was shipped out. We do claims validation and investigation. Our task is beyond our duties and responsibilities which gave me the challenge so that I can gain more ideas and experiences.