Phone Based Tech Support Needed
$5-50 USD / saat
I'm seeking someone with a technical background in IT and Electronic Security who has a knack for helping customers solve problems. The role responsibilities will include:
- Troubleshooting common computer/server issues
- Providing assistance with CCTV systems
- Offering support for access control systems
Your job will be to receive inbound phone calls, listen carefully to the user's concern, help diagnose the problem, and provide the simplest and most effective solution.
Ideal Skills and Experience:
- Technical Support
- IT Support
- Experience in Security Systems (CCTV, Access Control)
The customers will dial a public phone number which will be routed to you; all inbound calls will be routed in a queue-like system. Therefore, being comfortable with communication is important. You will need to know English and ideally some Indian languages.
To be successful in this role, you need to be patient, articulate, and a good listener. An understanding of customer service and prior experience in a similar role will be an added advantage. I look forward to your bids and becoming a part of my team.
Proje NO: #37966362
Proje hakkında
Bu iş için 24 freelancer ortalamada $24/saat teklif veriyor
As a licensed SIRA certified Security Supervisor , I can assure you a comprehensive solution to your technical support needs. With extensive experience in troubleshooting common computer issues, assisting with CCTV sys Daha Fazla
Hi, I can do this job quite efficiently. I can start it right now. Please discuss further through chat. Thank you
Hi there! I'm excited to apply for the position of Technical Support Representative. I have extensive experience with troubleshooting computer and server issues, as well as working with CCTV and access control systems Daha Fazla
I have good knowledge of computer operator like Word, Excel, PowerPoint and data entry and I also have experience about 5 years in Computer operator and Data entry operator and also have experience in IT support, Tech Daha Fazla
I believe I am a great fit for this job because I have the qualifications, experience, and attitude to contribute to your company, I am also a quick learner and adaptable, possess transferable skills. for instance, I h Daha Fazla
I'm very well-organized and experienced in support role/assistant manager. I'm US citizen, can speak and understand English natively. I am very patient, eager to learn and ready to work immediately
Enriched experience in customer support industry. Much aware about technical troubleshooting steps via chat and call support function. Available full time support for your organization.
As CEO and founder of UBTCALL, UBTIS, and UBT since 2014, my role involves steering a team that is at the forefront of innovation in computing and call center services. We operate on a global scale in the UAE, Morocco, Daha Fazla
I Have A Good Communication Skill I Cant say i Better Than Everyone But I Have Many Skills Troubleshooting Of CCTV Cameras,Biomatrix Easy Learner
Iam in to service desk from more than 4 years, good for technical problem solving and giving good service for customers, and iam good in maintaining SLA, doing quality tests etc...
I excel in troubleshooting computer/server issues, assisting with supporting access control systems. My effective communication skills, proficiency in English ,ensure seamless interactions with customers. I bring patie Daha Fazla
Not only am I an experienced customer service representative, but my technical skills and experience extend broadly to align perfectly with your needs. Having worked for diverse BPOs, I've honed my ability to multitask Daha Fazla
I have worked with the 2 biggest computer companies in the US which is for HP and Dell. I am a technical person who can assist customers in troubleshooting any equipment just show me the ropes and proper training. I am Daha Fazla
I have over 10 years experience working on desktops and servers - have worked at multiple MSPs in supporting 1000s of customers with anything from servers to desktop issues
Hi, I have reviewed your description. This is my area of specialization, and I can complete it perfectly. I can help you finish your task. Please feel free to reach out to me. Looking forward to your response.
Hi, I checked your job details and this is my area of specialization, and I can complete it perfectly. I can help you finish your task. Please feel free to reach out to me. Looking forward to your response.
As i have already worked as a technical support for 4.5 years, i can fit for this job as i have handled number of customer related issues
I hope you're doing well. I wanted to reach out and introduce myself as an experienced Remote Desktop Support Engineer with 8 years of solid expertise. I'm well-versed in all aspects of computer hardware, Windows OS, p Daha Fazla
Good day, My 10 years field experience as a Network Engineer, with the past 7 years in Security and Video Surveillance infrastructure and Access control systems makes me the best fit for this job. Further more, I cu Daha Fazla
I am desipratly looking for techical support executive to show case my problem solving skills and provide appropriate guidance to clients for resolve there quires.
