Client Relations Officer/Manager (Remote)
$1500-3000 USD
Teslim sırasında ödenir
responsibilities include:
• Get new clients for business.
• Building long-term relationships with key clients.
• Addressing customer concerns and complaints.
• Creating sales plans to generate revenue.
Job brief
We are looking for a Client Relations Manager to create and nurture long-term relationships with customers. You will resolve any issues that arise to ensure customers are satisfied with our services.
In this role, you should be an excellent communicator who’s able to grasp customer needs and brainstorm ways to fulfill them. If you also have a background in customer service and knowledge of our industry, we’d like to meet you.
Your goal will be to help us safeguard our revenue and retain our customers.
Responsibilities
• Get clients for thr company
•
• Build relationships with key employees among customers
• Create plans to address clients’ business needs
• Advise clients on creating profitable processes
• Schedule regular meetings with customers to ensure they are satisfied
• Act as point of contact for complaints and escalate issues as appropriate
• Help sales team up-sell or cross-sell services and products
• Ensure both the company and clients adhere to contract terms
• Study competition to find new ways to retain customers
• Set sales and revenue targets and work diligently to meet them
• Collaborate with internal teams (e.g. sales, engineers, senior management) to address customers’ needs
Requirements
• Proven experience as a Client Relations Manager or Relationship Manager
• Proven track record of meeting and exceeding targets
• Background in customer service; industry knowledge is a plus
• Experience tracking relevant KPIs (e.g. customer satisfaction)
• Proficient in MS Office, with working knowledge of CRM platforms (e.g. Salesforce)
• A customer-oriented attitude
• Excellent communication and negotiation skills
• Problem-solving aptitude
• Ability to work well with or without a team or management.
Proje NO: #31344840
Proje hakkında
Bu iş için 20 freelancer ortalamada $2197 teklif veriyor
I have 8 years of Customer Relationship Management Experience and I can fulfill all the job requirements. Looking forward to serve you for long term.
Hi, I have checked the requirements in job (Client Relations Officer/Manager (Remote)) I want to discuss with you about project. When you have time and read my proposal you can message me and we will do. I have 10 Daha Fazla
Hi There, I am confident for the project *GUARANTEE:- WORK DONE OR FULL REFUND *WHY ME :- I have 100% complete rate because I have good Respect for clients and i always try to make good communication to clear thing Daha Fazla
Hi! How are you doing? I have read the project description and really interested in this job, I have 4 years’ experience doing similar jobs regarding to these skills Public Relations, Virtual Assistant, Website Design, Daha Fazla
Hello, My name is Jignesh Kumar from Bangalore, India. I have worked with top MNC's across the globe. I have 15 plus years of work experience in customer service, Customer support, O2C collections and as Engagement ma Daha Fazla
Hello! I think we are the team you are looking for! I'm glad you reached out! We have experience✅, professional staff✅ and we are highly motivated! ✅ What else do you need? ✅ Normally we work with: Website Design, Daha Fazla
Hello, I Found Your Job Post and I’m Interested in Your Project. I think you’ll Find I Have the Skills You’re Looking For. If You Want Sample Just Rights Now Message Me. I Am Ready To Your Work. I Am Still Waiting For Daha Fazla
Hello, I have read your offer and found myself more qualified for this job and I am pleased to work with you
As someone who can learn quickly and being adaptable during process, I strive to be a vital component of every team I join. From my diverse experience working customer satisfaction, from real estate, to a second grade Daha Fazla
Hello am Diana, a creative writer and also a data analyst, am interested in this particular offer, I currently work with a big agricultural company as a customer service officer 2(part time), I have excellent skills i Daha Fazla
Good day! I saw your posting for a virtual assistant and I would be very happy to provide you with the assistance you would need. For almost a decade of marketing experience, I have developed strategic marketing pla Daha Fazla
I believe that my more than 9 years of experience in the outsourcing industry doing project management and customer support as well as from an international IT company like SUN Microsystems would be of enormous benefit Daha Fazla
