A CompTIA certified engineer and also Microsoft azure solutions certified engineer. hardworking, diligent and a knack for troubleshooting and solving IT problems e.g outlook, mail flow, mailbox migration, O365 identity issues.
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Değerlendirmeler
Değişiklikler kaydedildi
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Deneyim
Cloud support engineer
Tek-Experts
Ağu 2019 - Eki 2020 (1 yıl, 2 ay)
• Assisted online users via emails and phone to resolve issues related to Microsoft O365 exchange and Outlook use and access.
• Consulted via telephone to understand user problems, run through testing scripts and ask probing questions to locate root causes.
• Consistently managed client needs through daily follow ups resulting in positive customer satisfaction.
• Communicated clearly and professionally with service users, simplifying complex ICT solutions for ease of understanding.
Nitelikler
Microsoft azure fundamentals
Microsoft
2020
Learned the basic azure operations and passed the certification exams
Adeayo A. ile işiniz hakkında iletişime geçin
Sohbet üzerinden herhangi bir detayı tartışmak için giriş yapın.