Ariel A.

Position: Customer Service Representative Company: PeopleSupport Phils. • Attracts potential customers by answering product and service questions; suggesting information about other products and services. • Opens customer accounts by recording account information. • Maintains customer records by updating account information. • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. ======================================= Position: Team Captain Company: CNS E-lamp Cebu Inc. • Evaluates program activities and components for the purpose of ensuring that student needs are met while maintaining program and District guidelines. • Leads and/or participates in meetings, workshops and seminars for the purpose of conveying and/or gathering information required to perform functions. • Maintains a variety of detailed records in a variety of written and electronic formats (e.g. media communications, budgets, program compliance, etc.) for the purpose of meeting program reporting requirements. ======================================= Position: Supervisor Company: LANSUPLI INC. • Supervises assigned program personnel (e.g. ESL teacher assistants etc.) for the purpose of ensuring individual and program performance objectives are met. • Leads and/or participates in meetings, workshops and seminars for the purpose of conveying and/or gathering information required to perform functions.