amadoutoured adlı kullanıcının profil görüntüsü
@amadoutoured
Guinea bayrağı Conakry, Guinea
11 Ekim 2018 den beri üye
1 Tavsiyeler

amadoutoured

Çevrimiçi Çevrimdışı
I was born in Guinea, West Africa, after graduating high school, I left for Pittsburgh, PA in the United States in order to go to college. For the last 18 years, I had been living in Pittsburgh. I have 10 years of experience as a customer service representative, in various call centers in and around Pittsburgh. I can provide phone support, both in English and French, email and ticket support. I have remarkable interpersonal, organizational and time management skills. I am well versed in all the Microsoft Office suite applications. Furthermore, I learn new applications quickly and efficiently. I am able to support team goals along with finishing my assigned tasks which makes me a perfect fit for a multitasking environment such as this one. I'm primarily interested in exceeding your expectations than the pay. This is why I'm willing to offer you a trial service if you want. FEEL FREE TO REQUEST A FREE TRIAL today. No commitments required! Just contact me and let's get started!
$8 USD/hr
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Tecrübe

Freelance- Bilingual Customer service Manager

Jan 2018

I started working remote as a freelance customer service representative on upwork this year. My niche is Microsoft Office skills, especially excel data entry, customer support including phone support. I have worked successfully on several internet research and data entry projects, as of this moment I am working for a client as a data entry professional, moving data into Excel for Pivot Tables. I believe with my skills and experience I will solve any problem related to my field.

Bilingual Customer Service Representative

Nov 2005 - Dec 2017 (12 years)

Handled clients call regarding all aspect of their health care enrollment package; I did the same for our Canadian clients who spoke French. The last three years I worked there, i was promoted to team lead, responsible for 15 agents.

Customer Service Representative

Oct 2003 - Nov 2005 (2 years)

I took inbound calls for clients calling in to pay their electric bills, or to make payment arrangement. I also handled reconnection on suspended accounts.

Eğitim

Bachelor/ Economics

2000 - 2003 (3 years)

Sertifikalar

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    92%

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