Thrisca Camille C.

I am proud to have 5 years onsite customer service experience , which I handle inbound calls. and able to advance my career to a higher position as a Subject Matter Expert, part of my Duties and Responsibilities are Ensuring that first line support is provided to customers that seeks support over the phone. Guiding the customers in understanding their phone and data bills, plans and other promotions that they can take advantage. Effectively de-escalating supervisor calls as a Subject Matter Expert and still making sure that customers are well-assisted following the customer service guidelines. And finally, after completing My Bachelor's degree in Psychology , I worked as a Talent Acquisition Associate. for an International Business Process Outsourcing for more than a Year . with proven skills and experience in recruiting, staffing and meeting the clients needs on time. I pride my self being discipline, and able to work under pressure, able to match up talent and skills to a given situation. a team player, and has strong English communication and presentation skills. I am really looking forward to working with you. Let's help each other grow .