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@daryl4jc7
Flag of Philippines Talisay City, Philippines
Member since November, 2009
0 Tavsiye

Daryl De la Concepcion

Çevrimiçi Çevrimdışı
I have 8 years experience in the call center industry with accounts handling in Customer Service, Technical Support, Virtual assistant and data entry. I can type 90 words per minute. I have a solid background in English and I am very proactive and can deliver fast outcome on any given projects / tasks at the soonest possible time, or before deadlines.
$5 USD/sa
35 değerlendirme
4.4
  • 67%Tamamlanmış İş
  • 100%Bütçe Dahilinde
  • 100%Zamanında
  • 16%Tekrar İşe Alınma Oranı

Portföy

Son Değerlendirmeler

  • image of hansdek12 Project MB - Daryl Only [Sealed]

    “Well done again. Will hire him again and again.”

  • image of hansdek12 Menuboard Project - Daryl Only [Sealed]

    “Great - reliable pro-active intelligence.”

  • image of hatfanatic data entry / virtual assistance $50.00 USD

    “I hired daryl with clear instruction, video instruction he said were clear. He did half the work and abandon the rest. He did not answer my emails and request for the rest of the project. It was such an easy task, just copy and past. It's so disappointing. I wish I hired someone else. At least reply to me and let me know you don't want to finish or let me know that you are working other projects you won. Be very careful hiring someone who can abandon your project for other project they won, it's time wasting and frustrating.”

  • image of hansdek12 daryl4jc77 only - Market Development - Data [Sealed]

    “Excellent work done, quick, responsive, good english and proactively looking and suggesting to things in a better and different way. Very happy with quality of his work.”

  • image of hansdek12 daryl4jc7 only [Sealed]

    “Responsive, good communicator, proactive thinker and doer - fast.”

  • image of abwonders Personalizing ebay template -mainly replacing images $100.00 USD

    “Excellent provider. Good communication- keeps you updated, works fast up to the total satisfaction; pleasure to deal with.”

Deneyim

Executive Administrative Assistant

Apr 2009 - Apr 2012 (3 years)

Responsibilities: - heavy filing and reception work. - arrange conference calls - manage information - review incoming memorandum and reports - supervise other administrative assistants - prepare meetings - including drafting agendas and coordinating schedules - Call leads and clients - Research and gather on leads - Create data on Leads, Prospects and Opportunities in our online database - Netsuite and Salesforce - Create Menuboards - Finalize and create a quote - Sets up and

Data Entry

Jan 2009 - Jan 2012 (3 years)

I can do any data entry Job. Samples are: - Research Real Estate properties and copy - paste the contact information in an excel file -Create email addresses and register it to video, social networking and article sites - Forum Posting - Fill up surveys - Data Mining -Types long printed documents or pdf files into a .doc file -Captcha

Technical Support

Jun 2008 - Oct 2008 (4 months)

Responsibilities: - Perform network diagnostics on customer LANs, and carrier networks to identify root causes of problems - Resolve assigned trouble tickets - asking probing questions to drill down to the root of a specific problem or request - Analyze reported information and identify the proper solution must be implemented - Document problems and solutions before, during and after resolution - Test solutions to validate that the customer's request has been fulfilled - Escalate is

Supervisor

Feb 2008 - May 2008 (3 months)

One of the pioneers in the company. I was the team lead handling 10 agents for one of our clients - MagicJack () Responsibilities: - Answers chat from customers wanting to know more about the product - Troubleshoots and fix the device if a customer is having some issues - Trains newly hired agents and trains the agents I've handled to improve their performance - Answers escalated issues that regular agents can't handle or when customer asks for a supervisor

Eğitim

Bachelor of Science in Information Technology

2003 - 2007 (4 years)

Sertifikalar

CISCO certificate (2011)

ACT

Attended the seminar / conference on CISCO.

Yayınlar

Resume

I don't know what this is.

Sertifikalar

  • US English Level 1
    85%

Doğrulamalar

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  • Ödeme Onaylı
  • Telefonu Doğrulanmış
  • Kimliği Doğrulanmış
  • E-postası Doğrulanmış

Başlıca Becerilerim

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