Cerila K.

"Opportunities don't happen. You create them." --General Virtual Assistance -Virtual Assistance -Data Entry Specialist -making reports _Transcription -Writing -Data Entry Specialist 16 years experience as a Sales Team Leader - Logistics Coordinator -Inventory 1. General Virtual Assistance - Administrative work - Personal Task - Managing Finances - Social Media Management - Research - Provide good Customer Service - Email Management 2. Customer Service Specialist/Technical Support Representative - provide customer service support and technical -Answer Phones - troubleshoot -Submit Service Request -Maintained database -log calls 3. Writing -Write a clear marketing copy to promote our product and service -Prepare well-structured drafts using the Content Management System -Proofread and edit Blogg's post before publication -Submit work to an editor for input and approval -Coordinate with marketing and design and design team to illustrate articles -Conduct Simple keywords research and use of SEO guidelines to increase web traffic -Promote Content on Social Media -Identify Customer needs and gaps in content and recommend new topics -Ensure all-around consistency ( style, font, images, and tone) 4. Data Entry Specialist -Process Customer and the Account source documents -Maintained data-based -Resolve deficiencies -maintained data entry requirements by following data program techniques and procedure -Verifies entered customer and account data by reviewing, correcting, deleting, or re-entering data -Combines data from both systems when account information is incomplete -Purges files to eliminate duplication of data -Test Customer and account system changes and upgrades by inputting new data -Secure information by completing the data-based backup -Maintained operation by following policies and procedures and reporting needed changes -maintain customer confidence and protect operations by keeping information confidential