Bill Flowers is president of Good Idea Café, LLC, an internet communications and publications company specializing in meeting the needs of small/medium businesses and nonprofit organizations. Working in the Information Technology field for over 20 years, Bill was one of the early innovators of online classes at Virginia Commonwealth University. As Director of Web Development at the University of Richmond, Bill brought pioneering technology to campus including interactive campus tours, web cams, and web casts of campus events, guest lectures and class sessions. Bill has designed and taught in-person classes in Web development at VCU, Richmond, and ECPI, as well as presenting a series of online classes for Academic Impressions. In addition, Bill has presented workshops on effectively marketing your site, conducting usability tests and focus groups, and creating audience-driven Web sites. Bill is currently writing a book on how nonprofit organizations can optimize the Web to get their message to their supporters.