Hady A.

i have 6 years an experience at customer service, Strengths: * Customer care specialist * Phone/Chat/Email handling * Cold/Warm calling using CRM systems * Proficient in MS Office applications and their Google counterparts * Excellent grasp of the German language, both written and verbal * Strong people management skills * ChatGPT * Amazon FBA Programs used: Outlook, Excel, Word, Google Docs spreadsheets and Calendar, Hubspot, Dialpad (phone software), Aircall (phone software), | Plum (Phone software), Skype For Business, Google Voice, Slack, Microsoft Teams, Zendesk/Freshdesk (phone software), Genesys workspace (CRM), Microsoft Dynamics 365 (CRM) etc...